In Studio Shopping Appointment
Want to try the collection on in person? Our stylists are available to help you shop Monday-Friday, 9-5. Book below but please make sure to include what pieces you are interested in trying on & your size so we can have everything ready for you.
* Accessibility Disclaimer: Our studio is located in a heritage home that features stairways and stepped entry access.
Don't want to make an appointment? Visit us during Cabbagefest on September 9th and 10th!
Studio Policy
We kindly ask that you review the following guidelines to ensure the safety & health of yourself and our staff upon your visit:
- When you arrive please ring the doorbell and wait outside until we come and get you.
- If you are experiencing any flu like symptoms, or come into close contact of a positive COVID-19 case please stay home.
- We accept all forms of payment but we suggest contactless (credit, debit etc.)
Summer Closures
Our online store remains open 24/7 and we offer Curb-side Pick-up at our studio or warehouse location. Select Curb Side pickup at checkout to redeem this option. Please note we are closed on the following dates for pick-ups: June 2nd, June 30th, July 3rd July 14th, August 4th, August 7th, September 1st and September 4th
We want you to be as happy as possible with your purchase and will always do our best to make your experience as enjoyable as possible.
We ship worldwide, and all orders are processed within 1-2 business days of order approval. We are now offering FREE STANDARD SHIPPING on North American orders over C$200. We typically ship via Canada Post and it can take between 2-10 business days depending on your location. You also have the option to select express shipping for fees. Please visit our Shipping FAQ for more rate information
Returns
- You have 10 days from receipt of goods to claim a return. All return and exchange items must be unworn with tags attached.
- All items purchased on sale or on promotional codes are exchange or store credit only.
- All bodysuits, masks & mask chains, samples, custom embroidered products and gift cards are final sale.
- We are an independent business and can not price match.
- All Canadian returns and exchanges are eligible to receive a return label for a fee of C$9.95, or dropped off at the studio, or shipped with a courier of your choice.
- USA: prepaid label for a fee of C$19.95 OR ship with your own courier (UPS is no longer accepted)
- Rest of world: prepaid label for fee of C$24.95 OR ship with your own courier of choice.
- Please Note - International shipments do not include duties & taxes and you may be subject to additional fees in the receiving country. Duties and taxes are determined by the receiving country and are out of our control. The order price along with any shipping fees paid, do not include these duties and taxes. Please note if you refuse to pay duties & taxes and request the item be returned to sender, the customer is responsible for return shipping charges.