SHIPPING & EXCHANGES
We are now offering FREE standard shipping worldwide.
We ship via Canada Post and it can take between 4-8 business days.
Due to the COVID-19 Pandemic, Canada Post has removed all On-Time Delivery Guarantees from their service so we appreciate your patience in receiving your item.
You also have the option to select express shipping where we ship via Canada Post or DHL.
Due to the COVID-19 Pandemic, Canada Post has removed all On-Time Delivery Guarantees from their service so we appreciate your patience in received your item.
When you checkout all orders will receive a confirmation of shipping and express orders will receive a tracking number.
Due to the COVID-19 Pandemic, we are currently only accepting exchanges at this time.
You have 30 days from when the shipment arrives to claim an exchange.
If you would like to exchange your item(s) please contact us using the form enclosed in your box.
We will gladly exchange any item(s) once received at the studio address, listed below.
All exchanges, will not include shipping & handling fees.
All items marked FINAL SALE or those that are custom embroidered cannot be exchanged.
**When shipping an exchange from a country other than Canada, please clearly mark the item is returned goods and the value is 0$.
Studio Exchange Address
MDGOT LP DBA Hilary MacMillan
224 Carlton Street